Reports not displaying

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Safari on iPad

  • Launch Settings.
  • Tap Safari.
  • Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.

IpadPopup.jpg

Safari on Mac:

  • You need to go to Safari > Preferences
  • Choose Websites in top bar
  • Select Pop-up Windows
  • Beside my.equisoftlive.com select “allow”

SafariPopup.png

Internet Explorer A bar may appear at the top of the window indicating that a popup was blocked. You can click this and choose “Always allow pop-ups from this site”.

IePopup.jpg

Chrome Google Chrome has the smallest icon and it can appear on the top right of the address bar. After trying to return the report you can click “Always allow pop-ups from my.equisoftlive.com”

ChromePopup.jpg